Tuesday, April 21, 2020

COVID-19 Orders and Recommendations: Understanding Obedience, Conformity, and Entitlement





This obedience to the voice of the Earth is more important for our future happiness... than the desires of the moment.”

Pope Benedict XVI

Negative psychological effects of the quarantine – most commonly boredom, perceived immobility, and anxiety – are beginning to wear on most people and seem likely to become more serious over time. Why do some people readily submit to these effects and increasingly take risks while others willingly follow orders and recommendations that err on the side of safety?

Obedience occurs when we are told to do something (authority), whereas conformity happens through social pressure (the norms of the majority).

Obedience involves a hierarchy of power/status. Therefore, the person giving the order has a higher status than the person receiving the order.

Most people conform and maintain obedience with minimal opposition. Much of this is because they have a natural desire to avoid change. Traditionally they tend to stick with rules and routines that they are used to following. They obey rules that are ingrained in society because deviating might mean losing what they have already established.

Still, some object to limitations to their personal freedoms. They view obedience to some norms as unnecessary encroachments on their freedom, their liberty, or even their Constitutional rights.

Protests are the result of people believing rules and laws are incorrect. In order to have these perceived injustices rectified, they have to break some rules. Psychologically, they feel their knowledge outranks the traditional hierarchies. This can include parent to child, teacher to student, or citizen to government relationships.

Who is most apt to protest against the norms of the majority and reject authority?

A study by Emily Zitek and Alexander Jordan in Social Psychological and Personality Science (SPPS, 2018) from Cornell and the Harvard Medical School found that people with a greater sense of entitlement are less likely to follow instructions than less entitled people are, because they view the instructions as an “unfair” imposition on them. They would rather lose at something than "submit" to the rules of others. And, the research also found these entitled people are also less concerned about what is socially acceptable or beneficial.

Admittedly, according to research, sometimes a bit of fleeting entitlement can be a good thing; it can increase creativity and lead to novel, unusual solutions to problems, the kind of out-of-the-box thinking that organizations and employers encourage. However, on the negative side, entitled disposition may diminish the motivation to put in extra effort.

Psychological entitlement is a personality trait characterized by pervasive feelings of deservingness, specialness, and exaggerated expectations. Entitlement as a cognitive-personality increases vulnerability to psychological distress.

Research reveals …


Entitled individuals are likely to interpret these unmet expectations in ways that foster disappointment, ego threat, and a sense of perceived injustice, all of which may lead to psychological distress indicators such as dissatisfaction across multiple life domains, anger, and generally volatile emotional responses.”


(Grubbs, J. B., & Exline, J. J. “Trait entitlement: A cognitive-personality source of vulnerability to psychological distress.” Psychological Bulletin. 2016.)

People are making huge sacrifices, including often their jobs and income. But we must all put the common good ahead of our personal interests – as difficult as that might be in many cases. People’s lives depend on it. The idea of staying home to protect the greater health of the community is a tough sell, particularly in an era of entitlement.

People who are entitled or who are self-focused and egoistic may not be able to connect the dots to help the world at large. People who are entitled believe the rules do not apply to them, and while that can be merely annoying when they skip the line at the supermarket, it is dangerous when the world is trying to contain a virus.

Ramani Durvasula, Ph.D. and professor of psychology at California State University, Los Angeles says …

Sadly, we are living in an era of entitlement, of selfishness, of egotism, of limited empathy. If this virus was making everyone significantly ill or made a visible impact (e.g. like a rash or other visible sign)—the most entitled and selfish amongst us would have felt enough of a personal sense of vulnerability and fear and may have followed the containment procedures more readily. But for these types of personalities, the idea of sacrifice for others is an all but impossible sell. Most health officials recognize that we have lost the battle on containment and at best can hope for mitigation.

Please stop minimizing this and listen to what you are being told to do. I can only hope that we, as a world, may actually emerge from this a little less selfish, less entitled, and a little more willing to keep an eye out for each other. We, as a society, have been hurtling toward a pathological level of selfishness that has already been taking a toll on the mental health of many. We are now seeing, in a very acute way, the toll it may take on the health of the world as well.”

(Ramani Durvasula. “Entitlement, Narcissism and the Spread of a Virus.” Psychology Today. March 16, 2020.)



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